Working closely with the public safety community for decades on hundreds of radio communication system projects, our firm has developed a strong appreciation for how these CJIS systems have become a permanent part of the emergency management continuum.

our staff members have several years’ experience in the development, implementation, commissioning, and long-term use of CJIS systems for law enforcement, fire departments, and ambulatory services (EMS). Each of our staff members who specialize in this practice area have joined Macro’s team with strong résumés working as end-users employees by public safety, as system suppliers, or as strategic planning advisors…some as all three over the course of their respective careers…covering scales from small towns of 2-3 positions in one location to dozens of positions spanning entire states/provinces. Our staff is also credentialed as Certified Information Systems Security Professionals, or “CISSPs”, to help out client navigate the complex requirements, challenges, and solutions for placing these sophisticated suites onto highly protected corporate networks.

like voice radio systems, the commonality of CJIS throughout the public safety community has created a need for data interoperability among disparate systems. Originally coined “APCO Project 36”, this industry group sought to develop a uniform set of interface standards such that CJIS systems from different vendors can be interfaced and/or share real-time public safety data seamlessly based on the U.S. Dept of Justice’s Global Justice XML Data Model. Macro fully understands, and has helped clients overcome, the problems commonly encountered when introducing CJIS systems into a newly-consolidated dispatch environment.

Our firm has proven experience working with law enforcement, fire departments, emergency management agencies, and transit police to find the best computer technologies that meets their respective, critical needs:

• Computer Aided Dispatch (CAD) – A real-time incident handling, dispatching, and management suite used by dispatchers to help direct the most appropriate and positioned mix of public safety resources to respond to incoming incidents. Today’s systems are fully integrated with geographic information systems (GIS) such as for address verification superimposing GPS-equipped vehicles’ locations over a digital map display for enhanced situational awareness.
  
  
• Records Management Systems (RMS) – Collects and interacts with public safety database and information objects such as DOT records (driver licenses, car registrations, citations, etc.), court records (e.g. warrants, priors, etc.), police records (wanted persons, APBs, BOLOs), upper-jurisdictional databases (e.g. NCIC), and electronic documents such as commercial building plans for fire department response. Allows for graphical trend analysis of public safety performance.
  
  
• Mobile Data Applications
  • Records access and field reporting tools
  • Silent dispatching
  • Electronic verification (magnetic stripe; bar-code readers, smart-chip readers) and citation management
  • Remote document access
  • GPS-based automatic vehicle location (AVL) and mapping
  
  
  
• Data Broker – A “middleware” gateway for implementing near real-time data object interoperability between disparate CAD systems and/or RMS platforms from different suppliers and across enterprise boundaries (e.g. between county and state arrest data).
  
  
• Network Design – Secure local and wide-area hosting of CAD, RMS, and MDC platforms across terrestrial and wireless corporate and third-party networks.
  • Private fiber optic systems (single and multi-mode; OC-3 to OC-192)
  • Licensed microwave datalink (6-32 GHz; OC3 to OC12)
  • Spread spectrum datalink (UHF & 960 MHz; 4.9 & 5.8 GHz; fractional T1 to T3).
  • Public, subscriber-based IP broadband services (Verizon, AT&T, etc.)
  • Cyber-security
  • Business Continuity / Disaster Recovery (DR) planning